You do not have to have a login to process an order on the Anglepoise.com website. You can do this as a guest. However, if you require more information on your order, or you are likely to re-order again. You can create an account and a login.
For support, we use another system called Zendesk. If you would like to submit a ticket it will generate a login for you. You will need to use your login if you would like to add comments to articles, or add posts to the Community section of Support (please note the Zendesk login will be different from the main website login as it uses a different system).