How do I return my product to Anglepoise and what is your returns policy?

If your product is different from expected, or you are having issues

If the product you purchased from Anglepoise.com or other retailers is not what you expected, or you are having issues, check  out our ever-growing guides and product information here

• assembly instructions
• enhanced technical information
• extra image assets

If this information doesn't help, or you would like clarification on things then please contact us, and we can often resolve your issue relatively easily if it's things like assembly or items like grub screws etc. The link here will take you to a form where you can submit details and comments.

Anglepoise.com Returns

1. Package up your product carefully in the original packaging
2. Fill out our 'Contact Us' form here and select 'Website  - Existing Orders & Returns' in the Nature of Enquiry field, adding your Anglepoise order number and the reason for the return in the description box
3. We will come back to you to advise how to return your order to us - please note, there may be a shipping fee to return the product(s)

Please note returns should be made within 30 days of purchase.

Refunds will be processed within 14 days of receiving the returned item.

If you need any additional assistance, please contact us

Anglepoise.com Refunds