How do I return my product to Anglepoise and what is your returns policy?

If your product is different from expected, or you are having issues

If the product you purchased from Anglepoise.com or other retailers is not what you expected, or you are having issues. It may be worth checking out our ever-growing guides or product information here

• assembly instructions
• enhanced technical information
• extra image assets

If this information doesn't help, or you would like clarification on things then please contact us, and we can often resolve your issue relatively easily if it's things like assembly or items like grub screws etc. The link here will take you to a form where you can submit details and comments.

Anglepoise.com Returns

1. Package up your product carefully in original packaging
2. Fill in the form here with relevant information, including country and adding a preferred delivery date if helpful.
3. We will come back to you arranging a pickup date (UK only)
4. Please try and return product within 30 days of purchase

Your refund will be processed within 14 days of receiving your returned item. If you need any additional assistance, please contact us.

Anglepoise.com Refunds